DISTANCE ACCOMMODATION SERVICE CONTRACT
ARTICLE 1- PARTIES
GUEST
Name-surname: [●]
Address: [●]
Phone [●]
E-mail: [●]
SERVICE PROVIDER (“HOTEL”)
Trade Name: Residence43 Otelcilik ve Turizm İşletmeleri Anonim Şirketi
MERSİS No: 0734229093400001
Address: Altunizade Mah. Kuşbakışı Cad. Vakko Blok No: 35 İç Kapı No:1 Üsküdar/İstanbul
Phone: [●]
E-mail: [●]
Contact Information for Complaints: [●]
ARTICLE 2- SUBJECT OF THE CONTRACT:
The subject of this Distance Accommodation Service Contract (“Contract”) the provision of the service on the dates and features specified below with the reservation of the accommodation services provided by the Hotel by the Guest electronically from the [●] website of the Hotel or via the Hotel reservation telephone line and the determination of the general provisions regarding the services and the mutual rights and obligations of the Parties in this context. This Contract has been drawn up in accordance with the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts, the parties to this agreement accept and declare that they know and understand their obligations and responsibilities arising from the Consumer Protection Law and the Regulation on Distance Contracts. The conclusion of this contract shall not prevent the implementation of the terms of use of the site that the Hotel and Guest have concluded.
ARTICLE 3- CONTRACTUAL SERVICE INFORMATION:
The information regarding the service, the sales price and the payment method are as follows.
- - Information about guests (Guest name, number, category): [●]
- - Facility/room type where accommodation will be made: [●]
- - Reservation time (start, end, interruptions): [●]
- - Distribution of reservations over time, (details about rooms): [●]
- - Room rates during the reservation period (including VAT and all other expenses): [●]
- - Special occasions (discounted price, free services): [●]
- - Other Expenses to be Covered by the Guest: [●]
- - Payment method: [●]
ARTICLE 4 - GENEL HÜKÜMLER
- 4.1. The parties to this contract are the Guest and the Hotel, and all obligations and responsibilities regarding the fulfillment of thiscontract belong to the parties. This agreement enters into force on the date it is electronically approved by the Guest.
- 4.2. The guest accepts, declares and undertakes that he/she has read and understood all the information about the features andconditions of the service that is the subject of the contract specified in ARTICLE 3 and grants the necessary approval for the purchase of this service.
- 4.3. Hotel is responsible for providing the contractual service in accordance with the terms specified in the Contract.
- 4.4. OHotel shall make every effort to resolve the Guest's complaints regarding the issues arising from this contract in a reasonable timeand manner. The guest will be able to direct all kinds of complaints to the Hotel by sending a message via [●].
ARTICLE - 5 RIGHT OF WITHDRAWAL:
Due to the nature of the service provided by the hotel, the Guest has no right of withdrawal for the accommodation service offered in accordance with Article 15/1/g of the Distance Contracts Regulation.
ARTICLE – 6 CANCELLATION AND CHANGE:
The guest's request for cancellations and changes in reservations is subject to the conditions stated below:
- 6.1. If the guest gives notice of cancellation up to [●] days before the start of accomodation, the price paid is refunded to the Guest,excluding the expenses arising from compulsory taxes, fees and similar legal obligations and the non-refundable amounts paid to third parties.
- 6.2. In cancellation requests made up to [●] days before the Guest's accommodation period starts, the remaining amount is refunded tothe Guest by deducting [●] of the price paid under the Contract, excluding all taxes, fees and similar expenses paid and non-refundable amounts paid to third parties.
- 6.3. In cancellation requests made up to [●] days before the Guest's accommodation period starts, the remaining amount is refunded tothe Guest by deducting [●] of the price paid under the Contract, excluding all taxes, fees and similar expenses paid and non-refundable amounts paid to third parties.
- 6.4. For cancellation requests made [●] days or less before the accommodation start date, no fee will be refunded to the Guest. In case ofearly check-out request after the start of the accommodation, no fee will be refunded.
- 6.5. Refunds for cancellations will be refunded to the credit card used at the time of booking.
ARTICLE – 7 COMPETENT COURT:
In the applications and other disputes of the Guest regarding all kinds of complaints and objections, the Consumer Problems Arbitration Committees of the Guest's or the Hotel's residence are authorized up to the value announced by the Ministry of Customs and Trade every year, and the Istanbul Consumer Courts are authorized in the disputes above the said value.
This contract has been made on __/__ /__.
